Terms & Conditions

Welcome to ScanX Diagnostics. By accessing our website, booking diagnostic services, or visiting our centre, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using the services provided by ScanX Diagnostics, including medical tests, diagnostic procedures, report access, or website use, you agree to these Terms & Conditions and our Privacy Policy.

2. Diagnostic Services

ScanX Diagnostics provides a range of diagnostic services including blood tests, pathology, ultrasound, digital X-ray, CT scan, MRI, cardiology and neurology diagnostics, DEXA scan, FibroScan with CAP, PET-CT, and other related tests.

All diagnostic services are conducted using modern medical equipment and qualified professionals. However, test results should always be interpreted by a qualified physician.

3. Appointments and Bookings

Patients may book appointments through our website, phone, or in person.

Appointment timing may vary depending on patient volume and emergency cases.
Patients are advised to arrive on time and follow preparation instructions for specific tests.
ScanX Diagnostics reserves the right to reschedule appointments if necessary.

4. Payments

Payment for diagnostic services must be made at the time of booking or before the test is conducted unless otherwise specified.

Accepted payment methods may include:

Cash
Debit/Credit Cards
Digital Payments
Online payment methods

Prices for tests may change without prior notice.

5. Test Preparation Responsibility

Patients are responsible for following all pre-test instructions such as fasting, medication restrictions, or other preparations provided by our staff. Failure to follow instructions may affect test results and may require rescheduling.

6. Diagnostic Reports

Reports are provided based on laboratory analysis and radiological interpretation.
Patients may receive reports in printed or digital format.
Reports are intended for medical reference and should be reviewed by a qualified healthcare professional.

ScanX Diagnostics shall not be responsible for medical decisions taken without consulting a doctor.

7. Accuracy of Information

Patients must provide accurate personal and medical information at the time of registration. Incorrect or incomplete information may affect diagnostic results or report accuracy.

8. Limitation of Liability

While ScanX Diagnostics strives to ensure the highest standards of diagnostic accuracy and service quality, we shall not be liable for:

Medical decisions made by patients or third parties based on diagnostic reports
Delays caused by technical issues, emergencies, or unforeseen circumstances
Any indirect or consequential damages arising from the use of our services

9. Privacy and Data Protection

All patient information is handled in accordance with our Privacy Policy, which ensures the confidentiality and protection of medical and personal data.

10. Website Use

Users of our website agree not to:

Use the website for unlawful purposes
Attempt to access restricted systems or patient data
Distribute malicious software or spam through our platform

11. Intellectual Property

All content on the ScanX Diagnostics website, including text, logos, graphics, and reports, is the property of ScanX Diagnostics and may not be reproduced without permission.

12. Changes to Terms

ScanX Diagnostics reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on the website.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our services shall fall under the jurisdiction of courts in Gurgaon, Haryana.